FAQ

From pre-existing and chronic conditions to waiting periods – here’s what you need to know to understand specific terms in your death or illness policy with The Unlimited.

From submitting a claim to how long it will take to process and pay out – here’s all the most important facts about your accident, illness and death cover policy with The Unlimited.

From important shortcodes and who to call for support to checking your balance and when you’ll get your double Airtime and Data – here are all the FAQs about your new Unlimited SIM Card.

From cancelling a debit order to updating bank details and what to do if you’ve lost your card – here’s what you need to know about cancellations, your membership and refunds with The Unlimited.